November 2000- Achievement Unlocked
Game Room Guy’s founder, Doug Wildey, retires from a career at AT&T as sales manager. Time to reset, retire and relax… (Spoiler Alert: Doug doesn’t retire!)
January 2001- New Game- Player 1: Push Start
Doug decides retirement isn’t his speed and begins looking for a business to purchase. After finding and buying a small video game route company, Caledonia Coin, Doug starts servicing 13 locations out of his garage.
Name Your Character
After a hotel front desk clerk refers to the company as “Game Room Guys”, Doug knows a good thing when he hears it and the name sticks.
March 2003- POWER UP!
By putting the focus on their customers, Game Room Guys grows quickly to over 20 locations. Running out of space and having to store games in friend’s garages, Doug moves the business into a 2000 sq. ft. rented space in downtown Comstock Park, Michigan. The Service Department begins to expand with the hiring of Carl Reed. (Carl is still Tech Support Manager!)
September 2003- First Person Showroom
Game Room Guys notices that customers are coming in and asking where they can purchase games. Seeing the opportunity, Game Room Guys opens their first retail showroom.
2003-2006- Time Warp!
Great growth and prosperity for Game Room Guys as they set a model for superior customer service for their family business. Company starts selling and servicing a wider variety of games and now boasts 80 route locations.
Fall of 2006- Invite Player to Join Game
Long time family friend, Jeff Smith, joins Game Room Guys as a partner to help manage growth.
Fall of 2007- Programming Update
Company moves down the street to 8000 sq. ft. warehouse to better serve their growing customer base.
2008- Challenge Mode
Game Room Guys starts selling products online. With the beginning of the Great Recession many changes are needed to move the company forward to remain competitive and viable...and we survived!
2012- Player 3 Has Joined the Game
Growth in online sales and overall business leads to the addition of Eric Wildey to manage back-end operations and make it a multigenerational family business.
November 2013- Level Up!
Game Room Guys builds a brand new 20,000 sq. ft. showroom and state-of-the-art warehouse facility in Comstock Park.
January 2016- Sell in-game items
Amusement Route sold to better focus on customer service for retail customers.
June 2017-Bonus Stage!
An additional 6,000 sq. ft. of warehouse space is added to Comstock Park facility to accommodate growth.
March 2018- Player 4 Has Joined the Game
Brian Wildey starts working in the family business as Purchasing Manager.