Thousands of customers have chosen to do business with Game Room Guys over the years. Here is some of their feedback regarding our service. Feel free to click each box to go directly to their page. Thank you for your patronage.
Additionally, here are a few specific customers who have been thoroughly satisfied with both their product and the level of service they received from the Game Room Guys.
If you would like to post a testimony, please
first or write us at:
5716 West River Dr.
Belmont , Michigan 49306
Service was top notch. Ordered on a Tuesday @ 8 p.m., the foosball table delivered to me in Chicago on Thursday by noon.And they were on time The guys even carried it up 3 stories to my apartment. Well done Five Stars
Received a ring kit for a pinball machine. I wasn't sure about one of the ring sizes and got clarification on it from Rainel. I received TWO follow up emails A rarity today from an online retailer.
These guys go the extra mile to make sure you are happy and assist novices with questions. I wouldn't hesitate to order from them again.
Shipping was so fast, I barely had time to hit the "enter" button.
Fantastic customer service setting up the necessary shipping options for the delivery of my Pump It Up NX Dance Arcade Game.
I own 3 pinball machines and I will only buy my machines from the Game Room Guys. I have tried other vendors online and in person, but their level of service is what will keep me coming back. My X-men pinball machine arrived on time and in perfect condition, plus I had the confidence that if something went wrong Doug would make it right. Don't waste your time or money buying from other sights, THIS IS THE BEST AROUND. My only regret is that I did not get the limited edition version....
Doug contacted me promptly after purchasing my first new pin, the Xmen Magneto LE. He also offered to upgrade it with a shaker. The price and free shipping were a bonus as well as their friendly attitude and willingness to work with a novice buyer. I'll definitely refer them to my fellow pin collectors and I will continue to be a repeat customer
Tron Pinball Machine. Buy with confidence! Great sellers, great communication. Will buy from again!
My new pinball machine should be shipping soon but I just wanted to comment on the help and customer service I've received up until now. When first shopping for my pin I was contacted by Doug personally, promptly after inquiring about what I had wanted. He was very friendly and explained everything to a T. Really set my mind at ease about making a big purchase from the GameRroom Guys. I felt confident once talking to him that my pin would be a great addition to my collection.
You guys rock! One of the best purchase I've ever made on Ebay... Your shipping guys made you look REALLY good. Count me as a reference.
Just a note to let you know that I'm COMPLETELY satisfied with everything about our recent transaction. I will leave a VERY positive feedback on eBay and recommend you to any and all who might be interested in what you have to offer. You have definitely earned your stellar rating, and it was a pleasure doing business with you. My only regret is that you had to deliver this table as the only stop on the long trip to Ohio. Hope to do business with you again in the future.
Hey Doug, it's Greg in Colorado. I just wanted to tell you how much I love my Iron Man pinball(when my kids let ME play it). You were so helpful I wanted to thank you. I very much appreciate it. - Greg
I was honestly surprised by the great service. The price of item ordered was excellent. The table cover is excellent quality and properly sized. Delivery was prompt.
VERY SATISFIED with this merchant.
Last Saturday morning I was trolling the internet for rubber bumpers for my very old Outer Space pinball machine. I came across gameroomguys.com. I called and got through to a human immediately (good sign!) I spoke with Doug and told him what I needed. He had the parts specifically for my machine in stock. Then, he suggested that I get a wax for the rolling surface of the machine. I kinda thought this was the upselling that McDonald's does when they push fries to complement a hamburger order. I figured that I hadn't spent much money on the machine in a while, so why not.
On Tuesday the package arrived (awesome shipping time!) I took of the pieces to install the bumpers, but decided to try the wax. With Christmas music in the background I applied the wax just like I would apply it to my car. I wet a cloth, rubbed it in and moved on. The wiping- on cloth got pretty dirty so I figured it was a good idea. Then when I buffed it out, I couldn't help but smile. The surface was bright and shiny and looked great. I figured that I got some pretty good advice from Doug.
I then put on the bumper, reconnected the machine, and just turned off the lights in the room and played some pinball. The machine looked fantastic and played better than I had remembered.
This is one of those great finds you make (like a good plumber or good lawyer (find a good lawyer is very rare)) where you save the name in your address book so you can recommend him/her to your friends with confidence.
They are always a pleasure to deal with and very professional!! That's why I keep coming back! 5 Stars!!
The Treasure Cellar
Lightning FAST shipping! Packaged very well. Would buy from again!
Five star seller. Excellent item. Better than promised and delivered impeccably.
The product i received from gameroom guys was superb. The lord of the rings is a fine table and is perfect not only for fans of the movies/books etc but any pinball player.6 modes as well as movie multiballs and other attractions keep the challenge and points coming. DMD animations and gameplay are fantastic, nice open playfield with fast flowing shots. It plays like it came out of the factory, but for a reasonable price. no corner cutting and real A+ work was done to ensure when the game arrived it played 100%. Have had it for over a week now with no issues. Try ebay or craigslist at your own peril, the game room guys have your back. -john esposito