F.A.Q.'s

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5716 West River Dr.
Belmont , Michigan 49306

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DO YOU SELL POOL CUES IN BULK QUANTITY

I am looking to purchase a ms pac game with a coin slot. Do you sell them

How long does it take to receive merchandise?

Do the foosball men come with replacement screws Ours are missing. Thank you.

How do I clean an air hockey table?

Do you offer a warranty on your products?

Do you offer a warranty on your products?

Yes. The warranty policy is as follows. New Games: We offer a 30 day service warranty, in addition to any manufacturer warranty, on all games we sell in our service area (within 1 hour of Grand Rapids, MI). If anything goes wrong with the game, we will fix it at no charge. Outside of our service area, we offer a 30 day warranty on parts only. In the event that a brand new game was purchased and cannot be repaired, a replacement game will be ordered and delivered to customers in our service area. Outside of our service area, the replacement game will only be shipped after the customer has returned the defective game to us. All defective games require a return authorization number before being returned. This can be obtained by calling us during normal business hours. Freight damage is not covered. All games shipped via commercial freight carrier or North American Van Lines should be inspected both outside and inside the packaging to insure no damage has occurred. If damage is visibly present, either denote it on the freight bill, if minor, or refuse shipment, whichever you choose. Used Games: We offer a 30 day service warranty on all games we sell in our service area (within 1 hour of Grand Rapids, MI). If anything goes wrong with the game, we will fix it at no charge. Outside of our service area, we offer a 30 day warranty on parts only. In the event that a used game was purchased and cannot be repaired, a replacement game will be ordered and delivered to customers in our service area. Outside of our service area, the replacement game will only be shipped after the customer has returned the defective game to us. All defective games require a return authorization number before being returned. This can be obtained by calling us during normal business hours. Freight damage is not covered. All games shipped via commercial freight carrier or North American Van Lines should be inspected both outside and inside the packaging to insure no damage has occurred. If damage is visibly present, either denote it on the freight bill, if minor, or refuse shipment, whichever you choose. Service: We offer a 30 day service warranty on all items we repair in our service area (within 1 hour of Grand Rapids, MI). If the repair fails, we will fix it at no charge, except any additional parts that may be needed. Outside of our service area, we offer a 30 day warranty on parts and labor only. Freight damage is not covered. All games shipped via commercial freight carrier or North American Van Lines should be inspected both outside and inside the packaging to insure no damage has occurred. If damage is visibly present, either denote it on the freight bill, if minor, or refuse shipment, whichever you choose. New Parts: We offer a 30 day warranty on all items. If the part fails, we will replace it at no charge. When the defective part is received by Game Room Guys, a replacement part will be shipped. At its discretion only, the Game Room Guys may choose to advance replace the part. All defective parts require a return authorization number before being returned. This can be obtained by calling us during normal business hours. Freight damage is not covered. All parts shipped via commercial freight carrier should be inspected both outside and inside the packaging to insure no damage has occurred. If damage is visibly present, either denote it on the freight bill, if minor, or refuse shipment, whichever you choose. Used Parts: There is no warranty on used parts. They are sold as is unless otherwise noted. Freight damage is not covered. All parts shipped via commercial freight carrier should be inspected both outside and inside the packaging to insure no damage has occurred. If damage is visibly present, either denote it on the freight bill, if minor, or refuse shipment, whichever you choose.

F.A.Q.'s

DO YOU SELL POOL CUES IN BULK QUANTITY

I am looking to purchase a ms pac game with a coin slot. Do you sell them

How long does it take to receive merchandise?

Do the foosball men come with replacement screws Ours are missing. Thank you.

How do I clean an air hockey table?

Do you offer a warranty on your products?

What is your shipping policy?

Do I qualify for free shipping?

Will I be charged sales tax?

Is ordering online safe?

Where do you ship?

When is my credit card charged?